Returns & Exchanges

At Vibrators.com, we want you to feel confident in your style; if you are not completely satisfied with your purchase, we offer a hassle-free return process within 30 days of delivery. Please ensure all items are unworn, unwashed, and still have the original tags attached to be eligible for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging and include the packing slip provided in the portal to ensure faster processing.

3

Ship It Back

Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing